Frequently Asked Questions

1. What is a payment gateway?
A payment gateway is a secure technology that enables businesses to accept online payments from customers through various payment methods such as UPI, credit cards, debit cards, net banking, and digital wallets.

2. Which payment methods do you support?
Our platform supports multiple payment methods, including:

UPI Payments
Credit Cards
Debit Cards
Net Banking
Wallet Payments
QR Code Payments

3. How long does integration take?
Integration timelines depend on business requirements and technical readiness. Most businesses can integrate using our APIs and SDKs within a short period.

4. Are there any setup fees?
Setup fees, if applicable, depend on the selected plan and business requirements. Please contact our sales team for detailed pricing information.

Required Documents
Merchant Onboarding Documents
To ensure a smooth and secure onboarding process, merchants are required to submit the following documents for verification and compliance purposes.

For Proprietorship Firms
PAN Card of Proprietor
Aadhaar Card of Proprietor
Passport Size Photograph
Business Address Proof
Cancelled Cheque or Bank Statement
GST Certificate (if applicable)
Business Registration Proof (if available)
Website or Business Details
For Partnership Firms
PAN Card of Partnership Firm
Partnership Deed
PAN Card of Partners
Aadhaar Card of Partners
Business Address Proof
Cancelled Cheque or Bank Statement
GST Certificate (if applicable)
Authorization Letter
For Private Limited / Limited Companies
Certificate of Incorporation
PAN Card of Company
Memorandum & Articles of Association (MOA & AOA)
Director PAN Cards
Director Aadhaar Cards
Board Resolution / Authorization Letter
Company Address Proof
Cancelled Cheque or Bank Statement
GST Certificate (if applicable)
For LLP (Limited Liability Partnership)
LLP Registration Certificate
LLP Agreement
PAN Card of LLP
Partner PAN Cards
Partner Aadhaar Cards
Business Address Proof
Cancelled Cheque or Bank Statement
GST Certificate (if applicable)
Additional Documents (If Required)

Depending on the nature of the business and compliance requirements, additional documents may be requested:
Product or Service Details
Invoices or Transaction Samples
Business Website or Mobile App Details
Refund & Cancellation Policy
Terms & Conditions
Privacy Policy
Customer Support Details
Trademark Certificate (if applicable)
Relevant Business Licenses

Important Notes
✔️ All documents must be clear and valid.
✔️ Documents should match the business and bank account details provided during registration.
✔️ Additional verification may be required based on merchant category and compliance requirements.
✔️ Submission of documents does not guarantee approval. Merchant onboarding is subject to verification and risk assessment.